1. What types of tea leaves do you offer?

• At HK Foods, we offer a variety of high-quality tea leaves to suit different tastes and preferences. Our selection includes black tea, green tea, herbal tea, and specialty blends.

2. How do I place an order?

• To place an order, simply browse our products, add your selected items to the cart, and proceed to checkout. You’ll be prompted to enter your shipping details and payment information to complete your purchase.

3. What payment methods do you accept?

• We accept major credit/debit cards, mention any additional payment options like PayPal, bank transfers, etc.. All payments are processed securely to protect your information.

4. Do you ship internationally?

• Currently, we /do not offer international shipping. We ship throughout mention your specific regions or countries, if applicable. Please check our Shipping Policy for more details.

5. How long will it take to receive my order?

• Orders are typically processed within processing time, 1-3 business days. Shipping times may vary depending on your location, but most orders arrive within, 3-7 business days.

6. How much does shipping cost?

• Shipping costs depend on your location and order size. You’ll see the shipping cost calculated at checkout before finalizing your purchase.

7. Can I track my order?

• Yes! Once your order has been shipped, we’ll send you a tracking number via email so you can monitor its delivery status.

8. What is your return policy?

• We want you to be satisfied with your purchase. If you’re not happy with your product, please refer to our link to Returns and Refunds Policy for information on how to initiate a return.

9. Can I change or cancel my order?

• If you need to change or cancel your order, please contact us as soon as possible at Contact Email:Hkfoodsent2023@gmail.com or Phone Number:+91-8824167022. Once an order is processed or shipped, it may not be possible to make changes.

10. Do you offer discounts or promotions?

• We occasionally run promotions and discounts, which we announce on our website and through our newsletter. Sign up to stay updated on our latest offers!

11. Are your tea leaves organic or ethically sourced?

• Yes, we prioritize quality and ethical sourcing. Provide details about your sourcing if applicable, such as organic certifications or partnerships with ethical suppliers.

12. How should I store my tea leaves?

• To keep your tea fresh, store it in an airtight container in a cool, dry place, away from direct sunlight. Proper storage can help preserve the flavor and aroma of your tea leaves.

13. How can I contact customer service?

• For any questions or concerns, you can reach our customer support team at Contact Email: Hkfoodsent2023@gmail.com or Phone Number:+91-8824167022. We’re here to help!

14. Do you offer gift options?

• Yes! We offer special packaging options for gifts. You can select the gift option at checkout, and we’ll make sure it’s beautifully wrapped for the recipient.

15. Can I leave a review for a product?

• Absolutely! We’d love to hear your feedback. You can leave a review on the product page after purchase, helping other customers make informed choices.